Saturday, October 25, 2008

Miscommunication!

I have definitely had an instance of miscommunication at the workplace! Just recently i was employed in a place that had 4 managers. Some would say..."oh well thats great, you had four times the direction!" NO! it was horrible! lol. Me along with most of my other co-workers were completly confused, and misdirected! Because of the lack of communication between the managers, it triclked down to miscommunication between the employees. We had four different managers telling us four different things. (and no this is not an exaggeration) I was a nightmare. Not only were there alot of managers, but the resturant was not even big enough to dictate so many management areas. Not to mention the comstant imput from the owner, which usually clashed with 2 out of 4 managers.
The biggest problem was that they did not have a clear organization of roles! The bar manager often became the front of the house manager...etc. It ultimately resulted in emplyoees being improperly disiplined or fussed at by the other managers. As well as employees aguring with each other about what they were told.
Bottom line: DISASTER! Not communicating does not just effect the two or three..or four parties involved, it effects anyone who has to come in comtact with that confusion. It becomes a big ripple in the pool of the workplace! lol....

1 comment:

Anonymous said...

Great analogy - the ripple effect and how miscommunications affect a workplace!